Introduction
Welcome to Hotel The Pushpraj, Varanasi. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or use our services.
Information We Collect
Personal Information
When you make a booking, enquiry, or interact with us, we may collect personal details such as:
Name
Phone number and email address
Payment-related details
Government-issued ID details (as required by law)
Special requests or preferences shared by you
Website Usage Information
We may collect non-personal information such as:
IP address
Browser type and device information
Pages visited and time spent on our website
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve user experience, analyze traffic, and enhance website performance. You can choose to disable cookies through your browser settings.
How We Use Your Information
Booking & Reservations: To process reservations, manage stays, and communicate booking-related information.
Customer Support: To respond to enquiries, feedback, or service-related issues.
Service Improvement: To understand guest preferences and improve our website and services.
Marketing Communication: With your consent, to share offers, updates, or hotel-related information. You may opt out at any time.
Sharing of Information
Service Providers: We may share limited information with trusted third-party service providers such as payment gateways, travel partners, or marketing tools strictly for service delivery.
Legal Obligations: Information may be disclosed if required by law, government authorities, or regulatory bodies.
We do not sell, rent, or trade your personal information to third parties.
Data Security
We implement appropriate administrative and technical security measures to protect your personal data from unauthorized access, misuse, or disclosure. While we strive to protect your information, no digital system can be completely secure.
Data Retention
We retain personal information only for as long as necessary to fulfill booking, legal, and operational requirements or as mandated by applicable laws.
Your Rights & Choices
Access & Update: You may request access to or correction of your personal information.
Marketing Opt-Out: You can unsubscribe from promotional communications at any time.
Data Deletion: You may request deletion of your data, subject to legal and regulatory obligations.
External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.
Changes to This Privacy Policy
Hotel The Pushpraj reserves the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this page periodically.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through the details provided on our Contact Us page.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
Hotel The Pushpraj – Comfort You Deserve