Effective Date: July 22, 2026

1. Introduction

Welcome to Hotel The Pushpraj. We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, make a reservation, contact us, or use any of our services.

By accessing or using our website and services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

Personal Information

When you make a reservation, contact us, or use our services, we may collect information such as:

• Full Name
• Mobile Number
• Email Address
• Residential Address (if required)
• Booking Details
• Payment Information
• Government-issued Identification (required during check-in as per applicable laws)
• Any special requests or preferences you choose to share

Service-Related Information

To provide a better guest experience, we may collect information related to services requested by you, including:

• Pickup and Drop Services
• Boating Arrangements
• Local Tour and Sightseeing Bookings
• Travel Assistance
• Birthday or Anniversary Celebration Bookings

Website Usage Information

When you visit our website, certain information may be collected automatically, including:

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Date and Time of Visit
• Referring Website

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to:

• Improve website performance
• Remember your preferences
• Analyze website traffic
• Enhance your browsing experience
• Deliver relevant content and offers

You can choose to disable cookies through your browser settings. However, some features of our website may not function properly if cookies are disabled.

4. How We Use Your Information

We use your information for the following purposes:

• To process and manage hotel reservations
• To confirm bookings and communicate important updates
• To provide customer support and respond to your inquiries
• To arrange transportation, boating, sightseeing, and other requested services
• To process payments securely
• To improve our website, services, and guest experience
• To send promotional offers and updates (only if you have chosen to receive them)
• To comply with legal and regulatory obligations

5. Sharing Your Information

Hotel The Pushpraj respects your privacy and does not sell or rent your personal information.

We may share your information only in the following circumstances:

Trusted Third-Party Service Providers

We may share necessary information with trusted partners who assist us in providing our services, including:

• Payment Gateway Providers
• Online Booking Platforms
• Travel and Transportation Partners
• Website Hosting and IT Service Providers
• Marketing and Communication Service Providers

These service providers are required to keep your information secure and use it only for the services they provide on our behalf.

Legal Requirements

We may disclose your personal information if required by law, government authorities, or legal proceedings.

6. Data Security

We implement appropriate administrative, technical, and physical security measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

While we strive to use commercially acceptable methods to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete information.
• Request deletion of your information where legally permitted.
• Withdraw your consent for promotional communications at any time.
• Contact us regarding any questions about your personal data.

We will respond to your request within a reasonable time in accordance with applicable laws.

8. Third-Party Links

Our website may contain links to third-party websites, booking platforms, or travel-related services. These websites have their own privacy policies, and Hotel The Pushpraj is not responsible for their privacy practices or content. We encourage you to review their privacy policies before sharing any personal information.

9. Data Retention

We retain your personal information only for as long as necessary to complete your reservation, meet legal/regulatory obligations, resolve disputes, and enforce our agreements.

10. Children’s Privacy

Our services are intended for individuals aged 18 years and above. We do not knowingly collect personal information from children without consent from a parent or legal guardian.

11. Changes to This Privacy Policy

Hotel The Pushpraj may update this Privacy Policy from time to time. Any updates will be posted on this page along with the revised Effective Date.